{"id":6208,"date":"2024-04-29T16:55:38","date_gmt":"2024-04-29T14:55:38","guid":{"rendered":"https:\/\/datafret.com\/?page_id=6208"},"modified":"2026-10-26T10:29:49","modified_gmt":"2026-10-26T09:29:49","slug":"datafret-litiges","status":"publish","type":"page","link":"https:\/\/datafret.com\/en\/datafret-litiges\/","title":{"rendered":"DataFret Delivery Issues"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6208\" class=\"elementor elementor-6208\">\n\t\t\t\t<div class=\"elementor-element elementor-element-badb6a7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"badb6a7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-07ef86d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"07ef86d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e1c8e2 elementor-widget elementor-widget-heading\" data-id=\"0e1c8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">DataFret Litiges<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d70316 elementor-widget elementor-widget-heading\" data-id=\"7d70316\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Chaque incident de livraison d\u00e9tect\u00e9, trait\u00e9, rembours\u00e9. Automatiquement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61dfe51 elementor-widget elementor-widget-text-editor\" data-id=\"61dfe51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DataFret d\u00e9tecte proactivement les incidents de livraison, qualifie les dossiers et g\u00e8re 100 % des r\u00e9clamations aupr\u00e8s de vos transporteurs jusqu&#8217;\u00e0 l&#8217;obtention de votre remboursement.\u00a0<\/p>\n<p>Vos \u00e9quipes se concentrent sur vos clients. Nous nous occupons du reste.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b042daa e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b042daa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7859ec elementor-align-center e-transform e-transform elementor-tablet-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"e7859ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datafret.com\/sign-up\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9mander une d\u00e9mo &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6a0bda elementor-align-center e-transform e-transform elementor-tablet-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"a6a0bda\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datafret.com\/ressources\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lire nos cas clients &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5bf9425 df-reveal elementor-hidden-mobile e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"5bf9425\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0a9390 elementor-widget elementor-widget-image\" data-id=\"b0a9390\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2000\" height=\"1167\" src=\"https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu.png\" class=\"attachment-full size-full wp-image-7063\" alt=\"\" srcset=\"https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu.png 2000w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu-300x175.png 300w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu-1024x598.png 1024w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu-768x448.png 768w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu-1536x896.png 1536w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-Visu-18x12.png 18w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-422260a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"422260a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-340cae4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"340cae4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a1d221 elementor-widget elementor-widget-heading\" data-id=\"8a1d221\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Un colis perdu, ab\u00eem\u00e9 ou en retard co\u00fbte plus cher qu\u2019on ne le pense.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5dbc08 elementor-widget elementor-widget-text-editor\" data-id=\"f5dbc08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Entre la d\u00e9tection de l&#8217;anomalie, la collecte des justificatifs et les \u00e9changes avec le transporteur, traiter un litige transport prend du temps et beaucoup d&#8217;entreprises n&#8217;ouvrent qu&#8217;une partie des dossiers auxquels elles ont droit. Chaque r\u00e9clamation non ouverte est un remboursement d\u00e9finitivement perdu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-372254a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"372254a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72cd434 elementor-widget elementor-widget-heading\" data-id=\"72cd434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMENT \u00c7A MARCHE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2b7b1 elementor-widget elementor-widget-heading\" data-id=\"9e2b7b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-xl\">De la d\u00e9tection \u00e0 la confirmation, sans intervention manuelle.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfb79b6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"cfb79b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0591cb1 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"0591cb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a2e217e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"a2e217e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27c4f9f elementor-widget elementor-widget-heading\" data-id=\"27c4f9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">\u00c9TAPE 1 - SURVEILLANCE 24\/7<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1bf75 elementor-widget elementor-widget-text-editor\" data-id=\"ef1bf75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Chaque colis est surveill\u00e9 en continu d\u00e8s l\u2019exp\u00e9dition.\u00a0<span style=\"font-size: 1rem;\">Les anomalies sont identifi\u00e9es de mani\u00e8re proactive, avant m\u00eame toute r\u00e9clamation du destinataire final.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac23b49 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"ac23b49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"616\" height=\"372\" data-src=\"https:\/\/datafret.com\/wp-content\/uploads\/2024\/04\/Dashboard-DataFret-Litige.png\" class=\"attachment-large size-large wp-image-6210 lazyload\" alt=\"\" data-srcset=\"https:\/\/datafret.com\/wp-content\/uploads\/2024\/04\/Dashboard-DataFret-Litige.png 616w, https:\/\/datafret.com\/wp-content\/uploads\/2024\/04\/Dashboard-DataFret-Litige-300x181.png 300w\" data-sizes=\"(max-width: 616px) 100vw, 616px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 616px; --smush-placeholder-aspect-ratio: 616\/372;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55fd2dd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"55fd2dd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f0a6438 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"f0a6438\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b03263b elementor-widget elementor-widget-heading\" data-id=\"b03263b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">\u00c9TAPE 2 - R\u00c9CLAMATION AUTOMATIS\u00c9E<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-818cc96 elementor-widget elementor-widget-text-editor\" data-id=\"818cc96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L&#8217;incident qualifi\u00e9 d\u00e9clenche l&#8217;ouverture du dossier aupr\u00e8s du transporteur. Transmission des pi\u00e8ces, relances actives et suivi complet jusqu&#8217;\u00e0 la d\u00e9cision : le litige est g\u00e9r\u00e9 de A \u00e0 Z, sans aucune action de votre part.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c557d elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"f2c557d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"361\" data-src=\"https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs-1024x462.png\" class=\"attachment-large size-large wp-image-7080 lazyload\" alt=\"\" data-srcset=\"https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs-1024x462.png 1024w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs-300x135.png 300w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs-768x346.png 768w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs-1536x692.png 1536w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs-18x8.png 18w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Total-de-demandes-par-transporteurs.png 1830w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/361;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b244cb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9b244cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9108d30 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9108d30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5a1a394 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"5a1a394\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d7842f9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d7842f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bf7081 elementor-widget elementor-widget-heading\" data-id=\"9bf7081\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">\u00c9TAPE 3 - CONFIRMATION &amp; REPORTING<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e3e212 elementor-widget elementor-widget-text-editor\" data-id=\"8e3e212\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DataFret obtient la confirmation \u00e9crite du transporteur : avoir ou remboursement \u00e0 venir. Chaque dossier est trac\u00e9 : statut, montant confirm\u00e9, d\u00e9lai de versement attendu, visible sur un dashboard centralis\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea797ae elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"ea797ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/datafret.com\/sign-up\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demandez une d\u00e9mo &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea8a6f9 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"ea8a6f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"777\" data-src=\"https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-1024x995.png\" class=\"attachment-large size-large wp-image-7087 lazyload\" alt=\"\" data-srcset=\"https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-1024x995.png 1024w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-300x291.png 300w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-768x746.png 768w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-1536x1492.png 1536w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-2048x1989.png 2048w, https:\/\/datafret.com\/wp-content\/uploads\/2026\/08\/Dashboards-DataFret-Litiges-2-12x12.png 12w\" data-sizes=\"(max-width: 800px) 100vw, 800px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 800px; --smush-placeholder-aspect-ratio: 800\/777;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cca9dab elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"cca9dab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8bda311 df-reveal\" data-id=\"8bda311\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78706de elementor-widget elementor-widget-heading\" data-id=\"78706de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que vous gagnez<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8048ff3 elementor-widget elementor-widget-heading\" data-id=\"8048ff3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Trois r\u00e9sultats. D\u00e8s les premi\u00e8res semaines.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1029e6c elementor-widget elementor-widget-html\" data-id=\"1029e6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.dfs-steps{\n  --blue:#1D4ED8;\n  --ink:#0F1B33;\n  --muted:#6b7280;\n  --line:#E4E8F0;\n  --card:#FAFAF8;\n\n  padding:20px 0;\n  font-family:'Inter',-apple-system,BlinkMacSystemFont,sans-serif;\n}\n\n.dfs-steps-inner{\n  max-width:1160px;\n  margin:0 auto;\n  padding:0;\n}\n\n.dfs-steps-row{\n  display:flex;\n  align-items:stretch;\n}\n\n\/* CARDS *\/\n.dfs-step-card{\n  flex:1;\n  border:1px solid var(--line);\n  border-radius:16px;\n  padding:26px 24px;\n  position:relative;\n\n  transition:\n    border-color .35s ease,\n    box-shadow .35s ease,\n    transform .35s ease;\n}\n\n\/* Carte atteinte par la progression *\/\n.dfs-step-card.dfs-active{\n  border-color:rgba(29,78,216,.35);\n}\n\n\/* CONNECTEURS *\/\n.dfs-step-connector{\n  flex:0 0 auto;\n  width:28px;\n  position:relative;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n}\n\n\/* Trait de fond *\/\n.dfs-step-connector::before{\n  content:\"\";\n  position:absolute;\n  width:100%;\n  height:4px;\n  background:var(--line);\n}\n\n\/* Trait bleu anim\u00e9 *\/\n.dfs-step-connector::after{\n  content:\"\";\n  position:absolute;\n  width:100%;\n  height:4px;\n  background:var(--blue);\n\n  transform:scaleX(var(--progress, 0));\n  transform-origin:left center;\n\n  will-change:transform;\n}\n\n\/* CONTENU *\/\n.dfs-step-top{\n  display:flex;\n  align-items:center;\n  justify-content:space-between;\n  margin-bottom:20px;\n}\n\n.dfs-step-num{\n  display:flex;\n  align-items:center;\n  gap:8px;\n  font-weight:700;\n  font-size:.95rem;\n  color:var(--blue);\n}\n\n.dfs-step-dot{\n  width:7px;\n  height:7px;\n  border-radius:50%;\n  background:var(--blue);\n}\n\n.dfs-step-icon{\n  width:22px;\n  height:22px;\n  color:var(--ink);\n  opacity:.8;\n}\n\n.dfs-step-card h3{\n  font-size:1.25rem;\n  font-weight:700;\n  color:var(--ink);\n  margin:0 0 12px;\n  line-height:1.3;\n}\n\n.dfs-step-card p{\n  font-size:.95rem;\n  color:var(--muted);\n  margin:0;\n  line-height:1.55;\n}\n\n\n\/* =========================\n   MOBILE \/ TABLETTE\n========================= *\/\n\n@media(max-width:820px){\n\n  .dfs-steps-row{\n    flex-direction:column;\n    gap:0;\n  }\n\n  .dfs-step-connector{\n    width:auto;\n    height:30px;\n  }\n\n  .dfs-step-connector::before{\n    width:5px;\n    height:100%;\n  }\n\n  .dfs-step-connector::after{\n    width:5px;\n    height:100%;\n\n    transform:scaleY(var(--progress, 0));\n    transform-origin:center top;\n  }\n}\n<\/style>\n\n\n<div class=\"dfs-steps\">\n  <div class=\"dfs-steps-inner\">\n\n    <div class=\"dfs-steps-row\">\n\n      <!-- \u00c9TAPE 1 -->\n      <div class=\"dfs-step-card\">\n        <div class=\"dfs-step-top\">\n\n          <span class=\"dfs-step-num\">\n            <span class=\"dfs-step-dot\"><\/span>\n            01\n          <\/span>\n\n          <svg\n            class=\"dfs-step-icon\"\n            viewBox=\"0 0 24 24\"\n            fill=\"none\"\n            stroke=\"currentColor\"\n            stroke-width=\"1.8\"\n            stroke-linecap=\"round\"\n            stroke-linejoin=\"round\"\n          >\n            <path d=\"M18 8a6 6 0 1 0-12 0c0 7-3 9-3 9h18s-3-2-3-9\"><\/path>\n            <path d=\"M13.73 21a2 2 0 0 1-3.46 0\"><\/path>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Vous agissez avant que le client ne se plaigne<\/h3>\n\n        <p>\n          Chaque colis est surveill\u00e9 d\u00e8s l'exp\u00e9dition, permettant au SAV\n          de pr\u00e9venir le client avant m\u00eame le signalement du transporteur.\n        <\/p>\n      <\/div>\n\n\n      <!-- CONNECTEUR 1 -->\n      <div class=\"dfs-step-connector\"><\/div>\n\n\n      <!-- \u00c9TAPE 2 -->\n      <div class=\"dfs-step-card\">\n        <div class=\"dfs-step-top\">\n\n          <span class=\"dfs-step-num\">\n            <span class=\"dfs-step-dot\"><\/span>\n            02\n          <\/span>\n\n          <svg\n            class=\"dfs-step-icon\"\n            viewBox=\"0 0 24 24\"\n            fill=\"none\"\n            stroke=\"currentColor\"\n            stroke-width=\"1.8\"\n            stroke-linecap=\"round\"\n            stroke-linejoin=\"round\"\n          >\n            <circle cx=\"12\" cy=\"12\" r=\"9\"><\/circle>\n            <path d=\"M12 7v5l3 3\"><\/path>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Vous r\u00e9cup\u00e9rez ce qui vous est d\u00fb, sans mobiliser vos \u00e9quipes<\/h3>\n\n        <p>\n          Ouverture, justificatifs, relances : z\u00e9ro saisie,\n          z\u00e9ro suivi manuel, z\u00e9ro dossier oubli\u00e9.\n        <\/p>\n      <\/div>\n\n\n      <!-- CONNECTEUR 2 -->\n      <div class=\"dfs-step-connector\"><\/div>\n\n\n      <!-- \u00c9TAPE 3 -->\n      <div class=\"dfs-step-card\">\n        <div class=\"dfs-step-top\">\n\n          <span class=\"dfs-step-num\">\n            <span class=\"dfs-step-dot\"><\/span>\n            03\n          <\/span>\n\n          <svg\n            class=\"dfs-step-icon\"\n            viewBox=\"0 0 24 24\"\n            fill=\"none\"\n            stroke=\"currentColor\"\n            stroke-width=\"1.8\"\n            stroke-linecap=\"round\"\n            stroke-linejoin=\"round\"\n          >\n            <rect x=\"3\" y=\"4\" width=\"18\" height=\"12\" rx=\"2\"><\/rect>\n            <path d=\"M8 20h8\"><\/path>\n            <path d=\"M12 16v4\"><\/path>\n            <path d=\"M7 12l3-3 2 2 4-4\"><\/path>\n          <\/svg>\n\n        <\/div>\n\n        <h3>Vous pilotez avec une visibilit\u00e9 totale<\/h3>\n\n        <p>\n          Un dashboard centralis\u00e9 : statut de chaque dossier,\n          montants confirm\u00e9s par transporteur, taux de succ\u00e8s.\n        <\/p>\n      <\/div>\n\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<script>\ndocument.addEventListener(\"DOMContentLoaded\", function () {\n\n  const sections = document.querySelectorAll(\".dfs-steps\");\n\n  sections.forEach(section => {\n\n    const cards = section.querySelectorAll(\".dfs-step-card\");\n    const connectors = section.querySelectorAll(\".dfs-step-connector\");\n\n    function clamp(value, min, max) {\n      return Math.min(Math.max(value, min), max);\n    }\n\n    function updateProgress() {\n\n      const rect = section.getBoundingClientRect();\n      const viewportHeight = window.innerHeight;\n\n      \/*\n       * L'animation commence lorsque la section arrive\n       * vers 75% de la hauteur de l'\u00e9cran.\n       *\n       * Elle se termine lorsqu'elle atteint environ\n       * 35% de la hauteur de l'\u00e9cran.\n       *\/\n\n      const startPoint = viewportHeight * 0.75;\n      const endPoint 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elementor-section-height-min-height animated-slow elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"4832d9b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2c1db6b df-reveal\" data-id=\"2c1db6b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c48a0db elementor-widget elementor-widget-heading\" data-id=\"c48a0db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des r\u00e9sultats mesurables<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b5de1cf e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"b5de1cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-96fd3e4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"96fd3e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e1bbfb elementor-widget elementor-widget-heading\" data-id=\"5e1bbfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">1,7 M\u20ac<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63b4894 elementor-widget elementor-widget-text-editor\" data-id=\"63b4894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>R\u00e9cup\u00e9r\u00e9s pour nos clients en 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df8fc64 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"df8fc64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9625b9a elementor-widget elementor-widget-heading\" data-id=\"9625b9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">\u00d72<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d304835 elementor-widget elementor-widget-text-editor\" data-id=\"d304835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tickets ouverts aupr\u00e8s des transporteurs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-304ce46 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"304ce46\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f26bbf3 elementor-widget elementor-widget-heading\" data-id=\"f26bbf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">+40 %<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ef038e elementor-widget elementor-widget-text-editor\" data-id=\"6ef038e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De remboursements confirm\u00e9s vs gestion manuelle<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aae6bca e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"aae6bca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b65bd4d elementor-widget elementor-widget-heading\" data-id=\"b65bd4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">-80 %<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34e5f09 elementor-widget elementor-widget-text-editor\" data-id=\"34e5f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du temps consacr\u00e9 aux litiges transporteurs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbae09f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fbae09f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52076e0 elementor-widget elementor-widget-heading\" data-id=\"52076e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">-30 %<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61008ff elementor-widget elementor-widget-text-editor\" data-id=\"61008ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>De contacts SAV li\u00e9s aux anomalies transport<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-a4761c7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"a4761c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2a15e9e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2a15e9e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c189fc2 elementor-widget elementor-widget-heading\" data-id=\"c189fc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compatibilit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b48c58 elementor-widget elementor-widget-heading\" data-id=\"4b48c58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DataFret s'adapte \u00e0 votre environnement. Pas l'inverse.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8db32af elementor-widget elementor-widget-text-editor\" data-id=\"8db32af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>DataFret s&#8217;interface directement avec votre outil de ticketing (ex: Zendesk) ou vous met \u00e0 disposition sa plateforme d\u00e9di\u00e9e pour piloter l&#8217;avancement de vos dossiers.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61d663b elementor-section-height-min-height animated-slow elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"61d663b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-657555e df-reveal\" data-id=\"657555e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b865a1 elementor-widget elementor-widget-heading\" data-id=\"1b865a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que nos clients r\u00e9cup\u00e8rent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8441cce e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"8441cce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6402e5e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"6402e5e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fdfd30 elementor-widget elementor-widget-text-editor\" data-id=\"6fdfd30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>E-COMMERCE MODE ET ACCESSOIRES<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18d373d elementor-widget elementor-widget-heading\" data-id=\"18d373d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-medium\">1 058 litiges analys\u00e9s, 39,2 % de remboursements obtenus, avec des taux d'acceptation variant de 4 % \u00e0 40 % selon le transporteur.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0918432 elementor-align-center e-transform e-transform elementor-tablet-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"0918432\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datafret.com\/ressources\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lire nos cas clients &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-d1f740a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d1f740a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fac037d elementor-widget elementor-widget-heading\" data-id=\"fac037d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ce que les utilisateurs en pensent<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b227ff2 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"b227ff2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b1537f0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b1537f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb37267 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"cb37267\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"568\" height=\"502\" data-src=\"https:\/\/datafret.com\/wp-content\/uploads\/2024\/04\/Ariane-hirbecBackground.png\" class=\"attachment-large size-large wp-image-6213 lazyload\" alt=\"\" data-srcset=\"https:\/\/datafret.com\/wp-content\/uploads\/2024\/04\/Ariane-hirbecBackground.png 568w, https:\/\/datafret.com\/wp-content\/uploads\/2024\/04\/Ariane-hirbecBackground-300x265.png 300w\" data-sizes=\"(max-width: 568px) 100vw, 568px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 568px; --smush-placeholder-aspect-ratio: 568\/502;\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f8bd28 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9f8bd28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da26dd4 elementor-widget elementor-widget-heading\" data-id=\"da26dd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Ariane Hirbec<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72f864b elementor-widget elementor-widget-heading\" data-id=\"72f864b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-medium\">Responsable e-commerce chez Groupe Casino<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fddaae2 elementor-widget elementor-widget-text-editor\" data-id=\"fddaae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"white-space: pre-wrap; caret-color: #000000; color: #000000;\">\u201cComme beaucoup de e-commer\u00e7ants, nous faisons face aux probl\u00e9matiques de retard de livraison de nos colis. Comme cela affecte l\u2019exp\u00e9rience client et nous co\u00fbte de l\u2019argent, nous voulions trouver une solution efficace de d\u00e9dommagement aupr\u00e8s des transporteurs. DataFret a su fournir, en quelques jours seulement, un dispositif automatis\u00e9 de demandes d\u2019avoirs aux transporteurs. 100% des litiges transport de marchandises ont \u00e9t\u00e9 r\u00e9clam\u00e9s et 68% ont \u00e9t\u00e9 d\u00e9dommag\u00e9s sur les 3 premiers mois. \u201c<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d9e790f elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no\" data-id=\"d9e790f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0a51bb9\" data-id=\"0a51bb9\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4a67a6 elementor-widget elementor-widget-heading\" data-id=\"b4a67a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-large\">Vous voulez savoir combien de d\u00e9dommagements transport vous laissez de c\u00f4t\u00e9 ?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb612c elementor-widget elementor-widget-text-editor\" data-id=\"7cb612c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Testez notre solution pendant 3 mois.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-994a8fb elementor-align-center e-transform e-transform elementor-tablet-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"994a8fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/datafret.com\/sign-up\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demandez une d\u00e9mo &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b35373 elementor-widget elementor-widget-spacer\" data-id=\"7b35373\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-d55ec2b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d55ec2b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-328259a elementor-widget elementor-widget-html\" data-id=\"328259a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.df-reveal{\n  opacity:0 !important;\n  transform:translateY(90px) scale(.94) !important;\n  filter:blur(6px) !important;\n  transition:opacity 1.1s cubic-bezier(.16,1,.3,1), transform 1.1s cubic-bezier(.16,1,.3,1), filter 1.1s cubic-bezier(.16,1,.3,1) !important;\n}\n.df-reveal.df-visible{\n  opacity:1 !important;\n  transform:translateY(0) scale(1) !important;\n  filter:blur(0) !important;\n}\n.df-reveal-img{\n  opacity:0 !important;\n  transform:translateY(60px) scale(.88) rotate(-2deg) !important;\n  transition:opacity 1s cubic-bezier(.16,1,.3,1) .25s, transform 1s cubic-bezier(.16,1,.3,1) .25s !important;\n}\n.df-reveal.df-visible .df-reveal-img{\n  opacity:1 !important;\n  transform:translateY(0) scale(1) rotate(0deg) !important;\n}\n<\/style>\n \n<script>\n(function(){\n  function checkReveal(){\n    var els = document.querySelectorAll('.df-reveal');\n    var vh = window.innerHeight;\n    els.forEach(function(el){\n      var r = el.getBoundingClientRect();\n      var inView = r.top < vh * 0.88 && r.bottom > 0;\n      if(inView){\n        el.classList.add('df-visible');\n      } else {\n        el.classList.remove('df-visible');\n      }\n    });\n  }\n  var ticking = false;\n  function onScroll(){\n    if(!ticking){\n      window.requestAnimationFrame(function(){ checkReveal(); ticking = false; });\n      ticking = true;\n    }\n  }\n  window.addEventListener('scroll', onScroll, { passive: true });\n  window.addEventListener('resize', onScroll);\n  window.addEventListener('load', checkReveal);\n  document.addEventListener('DOMContentLoaded', checkReveal);\n  setTimeout(checkReveal, 400);\n  setTimeout(checkReveal, 1200);\n})();\n<\/script>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2c674e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"e2c674e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-294907f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"294907f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c0e79ca e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c0e79ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d13ec3 elementor-widget elementor-widget-heading\" data-id=\"9d13ec3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions &amp; r\u00e9ponses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33f14e1 elementor-widget elementor-widget-text-editor\" data-id=\"33f14e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez des questions ? Restez en contact avec nous : support@datafret.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-860b1b6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"860b1b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ccbd77 wpr-advanced-accordion-icon-no-box elementor-widget elementor-widget-wpr-advanced-accordion\" data-id=\"4ccbd77\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;active_item&quot;:0}\" data-widget_type=\"wpr-advanced-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"wpr-advanced-accordion\" data-accordion-type=\"accordion\" data-active-index=\"0\" data-accordion-trigger=\"click\" data-interaction-speed=\"0.4\">\n\n\t\t\t\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">Quels types de litiges peuvent \u00eatre suivis avec DataFret ?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>DataFret permet de suivre trois principaux types de litiges dans le transport de marchandises :<\/p><p>\u00a0<\/p><h3>Casse<\/h3><p>Le syst\u00e8me analyse le nombre de casses sur une p\u00e9riode s\u00e9lectionn\u00e9e, permettant aux entreprises d'identifier les tendances et de prendre des mesures correctives. Gr\u00e2ce \u00e0 cette analyse, il est possible de minimiser les dommages futurs et d'am\u00e9liorer la fiabilit\u00e9 des exp\u00e9ditions.<\/p><p>\u00a0<\/p><h3>Perte<\/h3><p>En surveillant de pr\u00e8s chaque exp\u00e9dition, DataFret assure que les marchandises arrivent \u00e0 destination sans \u00eatre \u00e9gar\u00e9es. Cette fonctionnalit\u00e9 joue un r\u00f4le crucial dans la satisfaction client en garantissant que les produits command\u00e9s sont toujours livr\u00e9s comme pr\u00e9vu.<\/p><p>\u00a0<\/p><h3>Retard<\/h3><p>Le module litige permet de suivre pr\u00e9cis\u00e9ment chaque envoi et identifie automatiquement les retards de livraison. Cette fonctionnalit\u00e9 permet aux entreprises de r\u00e9agir rapidement aux retards, de communiquer proactivement avec les clients concern\u00e9s, et de prendre les mesures n\u00e9cessaires pour \u00e9viter les retards futurs.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">Quelle est l'approche de DataFret pour d\u00e9tecter rapidement les \u00e9carts dans les exp\u00e9ditions ?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>DataFret utilise une combinaison d'algorithmes et de technologies de suivi en temps r\u00e9el pour identifier les litiges transport de marchandises. Voici comment le processus fonctionne :<\/p><p>\u00a0<\/p><p><strong>Collecte de donn\u00e9es<\/strong> : DataFret recueille des informations d\u00e9taill\u00e9es sur chaque exp\u00e9dition, y compris les horaires de d\u00e9part et d'arriv\u00e9e, les conditions de transport, et les rapports de suivi.<\/p><p>\u00a0<\/p><p><strong>Analyse des donn\u00e9es<\/strong> : Les algorithmes de DataFret analysent ces donn\u00e9es pour d\u00e9tecter des \u00e9carts par rapport aux normes pr\u00e9\u00e9tablies.<\/p><p>\u00a0<\/p><p><strong>Alertes automatiques<\/strong> : Lorsque des anomalies sont d\u00e9tect\u00e9es, DataFret g\u00e9n\u00e8re automatiquement des alertes pour informer les responsables de l'exp\u00e9dition afin qu'ils puissent prendre des mesures correctives imm\u00e9diates.<\/p><p>\u00a0<\/p><p><strong>Rapports d'anomalies<\/strong> : DataFret met en place \u00e9galement des rapports d'anomalies d\u00e9taill\u00e9s, permettant une analyse approfondie des causes et des tendances des anomalies.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">Combien d'indicateurs cl\u00e9s (KPI) sont fournis par DataFret pour le suivi des litiges ?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>DataFret fournit plus de 30 indicateurs cl\u00e9s de performance (KPI) pour le suivi des litiges de transport de marchandises. Ces KPI sont essentiels pour une gestion efficace des litiges de transport de marchandises.<\/p><p>\u00a0<\/p><p>Parmi l'ensemble des KPI, nous pouvons retrouver :<\/p><ul><li><strong>Nombre total de litiges<\/strong> : Suivi du nombre total de litiges sur une p\u00e9riode donn\u00e9e.<\/li><li><strong>Taux d'acceptation des litiges<\/strong> : Pourcentage de litiges accept\u00e9s par les transporteurs par rapport aux litiges signal\u00e9s.<\/li><li><strong>Montant des remboursements<\/strong> : Valeur totale des compensations obtenues pour les litiges.<\/li><li><strong>Principales causes des litiges<\/strong> : Identification des causes principales des litiges (casse, perte, retard).<\/li><li><strong>Co\u00fbts moyens par transporteur<\/strong> : Co\u00fbt moyen des litiges pour chaque transporteur utilis\u00e9.<\/li><li><strong>Taux de litiges par transporteur :<\/strong> Comparaison des taux de litiges entre les diff\u00e9rents transporteurs.<\/li><li><strong>Suivi des litiges dans le temps<\/strong> : \u00c9volution des litiges au fil du temps pour identifier les tendances.<\/li><\/ul><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">Est-ce que DataFret peut g\u00e9n\u00e9rer des rapports personnalis\u00e9s sur les litiges ?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><p>DataFret peut g\u00e9n\u00e9rer des rapports personnalis\u00e9s sur les litiges de transport de marchandises. Gr\u00e2ce \u00e0 des dashboards personnalis\u00e9s, chaque entreprise peut visualiser les informations les plus pertinentes pour elle. Il suffit de se connecter \u00e0 la plateforme en ligne pour acc\u00e9der \u00e0 ces rapports d\u00e9taill\u00e9s et adapt\u00e9s aux besoins sp\u00e9cifiques de l'entreprise.<\/p><p>\u00a0<\/p><p>Les rapports de performance fournissent une \u00e9valuation approfondie des transporteurs, identifiant les points \u00e0 am\u00e9liorer. Les rapports d'anomalies d\u00e9taillent les incidents survenus, analysent leurs causes et proposent des solutions pour les pr\u00e9venir \u00e0 l'avenir.<\/p><p>Les rapports financiers \u00e9valuent les co\u00fbts des litiges de transport de marchandises et les remboursements obtenus, tandis que les rapports de tendances permettent de suivre l'\u00e9volution des litiges transport de marchandises dans le temps. Ces fonctionnalit\u00e9s font de DataFret un outil puissant pour la gestion des litiges de transport de marchandises.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                \n\t\t\t\t\t<div class=\"wpr-accordion-item-wrap\">\n\t\t\t\t\t\t<button class=\"wpr-acc-button\">\n\t\t\t\t\t\t\t<span class=\"wpr-acc-item-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-close\"><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t<span class=\"wpr-toggle-icon wpr-ti-open\"><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\n\t\t\t\t\t\t\t\t<span class=\"wpr-acc-title-text\">Quelles strat\u00e9gies pour am\u00e9liorer la r\u00e9solution des litiges ?<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wpr-title-icon\">\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\n\t\t\t\t\t\t<div class=\"wpr-acc-panel\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"wpr-acc-panel-content\"><h3>1. Automatiser la d\u00e9tection des litiges<\/h3><p>Utilisez des syst\u00e8mes comme DataFret pour identifier automatiquement les casses, pertes et retards, permettant une intervention rapide et r\u00e9duisant l'impact sur la cha\u00eene logistique.<\/p><p>\u00a0<\/p><h3>2. Centraliser la gestion<\/h3><p>Centralisez les informations et les processus de gestion des litiges dans une plateforme unique. Des dashboards personnalis\u00e9s permettent une visualisation en temps r\u00e9el des donn\u00e9es pertinentes, facilitant une prise de d\u00e9cision rapide et inform\u00e9e.<\/p><p>\u00a0<\/p><h3>3. Analyser les causes<\/h3><p>Analysez les rapports d'anomalies pour identifier les tendances et les causes r\u00e9currentes des litiges. Cette compr\u00e9hension permet de mettre en place des mesures correctives efficaces.<\/p><p>\u00a0<\/p><h3>4. \u00c9tablir des indicateurs de performance (KPI)<\/h3><p>Mettez en place des KPI comme le nombre total de litiges, le taux d'acceptation et le montant des remboursements pour \u00e9valuer l'efficacit\u00e9 des r\u00e9solutions et ajuster les strat\u00e9gies.<\/p><p>\u00a0<\/p><h3>5. Optimiser la communication avec les transporteurs<\/h3><p>Assurez une communication ouverte avec les transporteurs pour faciliter la soumission et le suivi des r\u00e9clamations. Une collaboration efficace acc\u00e9l\u00e8re la r\u00e9solution des litiges.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n                    <\/div>\n\n                            <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DataFret Litiges Chaque incident de livraison d\u00e9tect\u00e9, trait\u00e9, rembours\u00e9. Automatiquement DataFret d\u00e9tecte proactivement les incidents de livraison, qualifie les dossiers et g\u00e8re 100 % des r\u00e9clamations aupr\u00e8s de vos transporteurs jusqu&#8217;\u00e0 l&#8217;obtention de votre remboursement.\u00a0 Vos \u00e9quipes se concentrent sur vos clients. Nous nous occupons du reste. D\u00e9mander une d\u00e9mo &gt; Lire nos cas clients &gt; Un colis perdu, ab\u00eem\u00e9 ou en retard co\u00fbte plus cher qu\u2019on ne le pense. Entre la d\u00e9tection de l&#8217;anomalie, la collecte des justificatifs et les \u00e9changes avec le transporteur, traiter un litige transport prend du temps et beaucoup d&#8217;entreprises n&#8217;ouvrent qu&#8217;une partie des dossiers auxquels elles ont droit. Chaque r\u00e9clamation non ouverte est un remboursement d\u00e9finitivement perdu. COMMENT \u00c7A MARCHE De la d\u00e9tection \u00e0 la confirmation, sans intervention manuelle. \u00c9TAPE 1 &#8211; SURVEILLANCE 24\/7 Chaque colis est surveill\u00e9 en continu d\u00e8s l\u2019exp\u00e9dition.\u00a0Les anomalies sont identifi\u00e9es de mani\u00e8re proactive, avant m\u00eame toute r\u00e9clamation du destinataire final. \u00c9TAPE 2 &#8211; R\u00c9CLAMATION AUTOMATIS\u00c9E L&#8217;incident qualifi\u00e9 d\u00e9clenche l&#8217;ouverture du dossier aupr\u00e8s du transporteur. Transmission des pi\u00e8ces, relances actives et suivi complet jusqu&#8217;\u00e0 la d\u00e9cision : le litige est g\u00e9r\u00e9 de A \u00e0 Z, sans aucune action de votre part. \u00c9TAPE 3 &#8211; CONFIRMATION &amp; REPORTING DataFret obtient la confirmation \u00e9crite du transporteur : avoir ou remboursement \u00e0 venir. Chaque dossier est trac\u00e9 : statut, montant confirm\u00e9, d\u00e9lai de versement attendu, visible sur un dashboard centralis\u00e9. Demandez une d\u00e9mo &gt; Ce que vous gagnez Trois r\u00e9sultats. D\u00e8s les premi\u00e8res semaines. 01 Vous agissez avant que le client ne se plaigne Chaque colis est surveill\u00e9 d\u00e8s l&#8217;exp\u00e9dition, permettant au SAV de pr\u00e9venir le client avant m\u00eame le signalement du transporteur. 02 Vous r\u00e9cup\u00e9rez ce qui vous est d\u00fb, sans mobiliser vos \u00e9quipes Ouverture, justificatifs, relances : z\u00e9ro saisie, z\u00e9ro suivi manuel, z\u00e9ro dossier oubli\u00e9. 03 Vous pilotez avec une visibilit\u00e9 totale Un dashboard centralis\u00e9 : statut de chaque dossier, montants confirm\u00e9s par transporteur, taux de succ\u00e8s. Des r\u00e9sultats mesurables 1,7 M\u20ac R\u00e9cup\u00e9r\u00e9s pour nos clients en 2025 \u00d72 Tickets ouverts aupr\u00e8s des transporteurs +40 % De remboursements confirm\u00e9s vs gestion manuelle -80 % Du temps consacr\u00e9 aux litiges transporteurs -30 % De contacts SAV li\u00e9s aux anomalies transport Compatibilit\u00e9 DataFret s&#8217;adapte \u00e0 votre environnement. Pas l&#8217;inverse. DataFret s&#8217;interface directement avec votre outil de ticketing (ex: Zendesk) ou vous met \u00e0 disposition sa plateforme d\u00e9di\u00e9e pour piloter l&#8217;avancement de vos dossiers.\u00a0 Ce que nos clients r\u00e9cup\u00e8rent E-COMMERCE MODE ET ACCESSOIRES 1 058 litiges analys\u00e9s, 39,2 % de remboursements obtenus, avec des taux d&#8217;acceptation variant de 4 % \u00e0 40 % selon le transporteur. Lire nos cas clients &gt; Ce que les utilisateurs en pensent Ariane Hirbec Responsable e-commerce chez Groupe Casino \u201cComme beaucoup de e-commer\u00e7ants, nous faisons face aux probl\u00e9matiques de retard de livraison de nos colis. Comme cela affecte l\u2019exp\u00e9rience client et nous co\u00fbte de l\u2019argent, nous voulions trouver une solution efficace de d\u00e9dommagement aupr\u00e8s des transporteurs. DataFret a su fournir, en quelques jours seulement, un dispositif automatis\u00e9 de demandes d\u2019avoirs aux transporteurs. 100% des litiges transport de marchandises ont \u00e9t\u00e9 r\u00e9clam\u00e9s et 68% ont \u00e9t\u00e9 d\u00e9dommag\u00e9s sur les 3 premiers mois. \u201c Vous voulez savoir combien de d\u00e9dommagements transport vous laissez de c\u00f4t\u00e9 ? Testez notre solution pendant 3 mois. Demandez une d\u00e9mo &gt; Questions &amp; r\u00e9ponses Vous avez des questions ? Restez en contact avec nous : support@datafret.com Quels types de litiges peuvent \u00eatre suivis avec DataFret ? DataFret permet de suivre trois principaux types de litiges dans le transport de marchandises : \u00a0 Casse Le syst\u00e8me analyse le nombre de casses sur une p\u00e9riode s\u00e9lectionn\u00e9e, permettant aux entreprises d&#8217;identifier les tendances et de prendre des mesures correctives. Gr\u00e2ce \u00e0 cette analyse, il est possible de minimiser les dommages futurs et d&#8217;am\u00e9liorer la fiabilit\u00e9 des exp\u00e9ditions. \u00a0 Perte En surveillant de pr\u00e8s chaque exp\u00e9dition, DataFret assure que les marchandises arrivent \u00e0 destination sans \u00eatre \u00e9gar\u00e9es. Cette fonctionnalit\u00e9 joue un r\u00f4le crucial dans la satisfaction client en garantissant que les produits command\u00e9s sont toujours livr\u00e9s comme pr\u00e9vu. \u00a0 Retard Le module litige permet de suivre pr\u00e9cis\u00e9ment chaque envoi et identifie automatiquement les retards de livraison. Cette fonctionnalit\u00e9 permet aux entreprises de r\u00e9agir rapidement aux retards, de communiquer proactivement avec les clients concern\u00e9s, et de prendre les mesures n\u00e9cessaires pour \u00e9viter les retards futurs. Quelle est l&#8217;approche de DataFret pour d\u00e9tecter rapidement les \u00e9carts dans les exp\u00e9ditions ? DataFret utilise une combinaison d&#8217;algorithmes et de technologies de suivi en temps r\u00e9el pour identifier les litiges transport de marchandises. Voici comment le processus fonctionne : \u00a0 Collecte de donn\u00e9es : DataFret recueille des informations d\u00e9taill\u00e9es sur chaque exp\u00e9dition, y compris les horaires de d\u00e9part et d&#8217;arriv\u00e9e, les conditions de transport, et les rapports de suivi. \u00a0 Analyse des donn\u00e9es : Les algorithmes de DataFret analysent ces donn\u00e9es pour d\u00e9tecter des \u00e9carts par rapport aux normes pr\u00e9\u00e9tablies. \u00a0 Alertes automatiques : Lorsque des anomalies sont d\u00e9tect\u00e9es, DataFret g\u00e9n\u00e8re automatiquement des alertes pour informer les responsables de l&#8217;exp\u00e9dition afin qu&#8217;ils puissent prendre des mesures correctives imm\u00e9diates. \u00a0 Rapports d&#8217;anomalies : DataFret met en place \u00e9galement des rapports d&#8217;anomalies d\u00e9taill\u00e9s, permettant une analyse approfondie des causes et des tendances des anomalies. Combien d&#8217;indicateurs cl\u00e9s (KPI) sont fournis par DataFret pour le suivi des litiges ? DataFret fournit plus de 30 indicateurs cl\u00e9s de performance (KPI) pour le suivi des litiges de transport de marchandises. Ces KPI sont essentiels pour une gestion efficace des litiges de transport de marchandises. \u00a0 Parmi l&#8217;ensemble des KPI, nous pouvons retrouver : Nombre total de litiges : Suivi du nombre total de litiges sur une p\u00e9riode donn\u00e9e. Taux d&#8217;acceptation des litiges : Pourcentage de litiges accept\u00e9s par les transporteurs par rapport aux litiges signal\u00e9s. Montant des remboursements : Valeur totale des compensations obtenues pour les litiges. Principales causes des litiges : Identification des causes principales des litiges (casse, perte, retard). Co\u00fbts moyens par transporteur : Co\u00fbt moyen des litiges pour chaque transporteur utilis\u00e9. Taux de litiges par transporteur : Comparaison des taux de litiges entre les diff\u00e9rents transporteurs. Suivi des litiges dans le temps : \u00c9volution des litiges<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-6208","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>La solution pour g\u00e9rer les litiges transport de marchandises | DataFret<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le nouveau module DataFret Litige qui permet de minimiser les erreurs et le nombre des litiges transport de marchandises.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/datafret.com\/en\/datafret-litiges\/\" \/>\n<meta property=\"og:locale\" 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